Electronic cancellation function
Cancel a contract
You can submit a cancellation declaration electronically here. Please include your booking reference where possible. After successful submission, an immediate confirmation reference appears on screen.
Cancellation policy
Final text requires approval by German legal counsel
The start of the period, exceptions, consequences, model form and legal effects of an expressly requested early service start must be confirmed against the actual business model.
You can also make an unambiguous cancellation declaration using the contact details in the legal notice. Timely dispatch is sufficient to meet a statutory deadline.